Privacy Statement
Last updated: October 1, 2024
At SightX, Inc. (“SightX,” the “Company,” “we,” “us,” or “our”), we respect your privacy. This Privacy Policy (the “Policy”) describes our collection, use, and disclosure of Personal Information in connection with your use of our website and platform located at https://sightx.io/ (our “Platform”).
Please note that this Policy does not apply to Personal Information or other information that we process on behalf of our enterprise customers, as our processing of such information is governed by the terms of our contract with the customer. If you have any questions or concerns about the processing of such information, please contact the customer directly.
Information We Collect
“Personal Information” refers to information that relates to an individual or identifiable individual. We may collect Personal Information when you use the Platform, such as the following:
Name
Contact details, such as email address, mailing address, and/or telephone number
Username and log-in credentials, if you create an account with us
You may have the option of using your account with certain third-party platforms (such as Google or Microsoft) to log into the Platform. If you choose this option, we may receive certain information from that third-party platform in accordance with its terms.
Payment details
We may use a third-party payment service to process payments made through the Platform. If you wish to make a payment through the Platform, your payment-related data will be collected by the third-party payment service.
When you use our Platform, we may also automatically collect information about your device and your activity on our Platform (“Usage Data”), such as your device’s IP address, browser type, operating system, the name of your internet service provider, referring/exit pages, date/time stamps, pages viewed on our Platform, clickstream data, and configuration data. This Usage Data helps us measure traffic to our Platform, analyze usage patterns, and improve our Platform. The technologies we use to collect Usage Data may include:
Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. If you do not want information to be collected using cookies, most browsers allow you to decline cookies by activating the appropriate setting on your browser. If you disable or refuse cookies, some features of our Platform may not be accessible or may not function properly. We do not currently respond to browser do-not-track signals.
Flash cookies. Certain features of our Platform may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Platform. Flash cookies are not managed by the same browser settings as are used for browser cookies. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website.
Pixel tags. Portions of the Platform and our e-mails may contain small electronic files known as pixel tags (also referred to as web beacons clear gifs) that permit us, for example, to count users who have visited those pages or opened an email and for other related statistics (for example, recording the popularity of certain Platform content and verifying system and server integrity).
Analytics. Our Platform uses third-party analytics tools such as Google Analytics, which use cookies and similar technologies to collect and analyze information about use of the Platform and report on activities and trends. These analytics tools may also collect information regarding the use of other websites, apps and online resources. You can learn about Google Analytics by visiting www.google.com/policies/privacy/partners/ and you can exercise the opt-out provided by Google by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout.
How We Use Information We Collect
We use information we collect through our Platform for several business purposes, such as:
Operating, maintaining, developing, and improving our Platform and other products and services, and providing associated customer support
Customizing your experience on the Platform
Fulfilling your requests, such as when you Contact sales or contact customer service
Gaining a better understanding of our customers to enable us to better meet their needs, such as through surveys and consumer research
Keeping you posted on the latest product announcements, special offers, and events
We also may use Personal Information to generate de-identified or aggregated data, which we may use and disclose for any purpose.
How We Disclose Personal Information
We may disclose Personal Information to:
Legal entities within our corporate group, for the purposes described in this Policy
Service providers working on our behalf, to facilitate services they provide to us, such as website hosting, data analysis, payment processing, order fulfillment, fraud prevention, information technology, customer service, marketing delivery, and other services.
In the event we develop bulletin boards, chat features, or other shared communication features on our Platform, you should be aware that any information you share might be visible to other users. Personal Information you submit to one of these forums can be read, collected, or used by other users. The Company is not responsible for any Personal Information you choose to disclose in these forums.
Other Uses and Disclosures of Personal Information
We also use and disclose Personal Information as we determine necessary or appropriate:
To comply with applicable laws and regulations;
To cooperate with law enforcement and other government authorities;
To enforce our terms, policies, or other agreements;
To protect the rights, property, or safety of the Company, our customers, our users, or others;
In connection with a merger, divestiture, restructuring, or other sale or transfer of some or all of the Company’s business, assets, or stock, including in connection with any bankruptcy or similar proceedings.
Choices
If you would like to update the Personal Information you have provided to us, please send us your request using the contact details in the Contact Information below.
If you would like to opt out of receiving marketing emails from us, you may opt out at any time by using the unsubscribe mechanism included in each of our marketing emails.
Security
We seek to use reasonable administrative, technical, and physical measures to protect Personal Information within our organization. Please be aware that despite our efforts, no website or Internet transmission is completely secure. If you have reason to believe that your interaction with us is no longer secure, please notify us using the contact details in the Contact Information section below.
Minors
The Platform is not directed to individuals under the age of thirteen and we do not knowingly collect Personal Information from individuals under that age.
Jurisdictional Issues
Your Personal Information may be stored and processed in any country where we have facilities or in which we engage service providers, and by using the Services you understand that your information will be transferred to countries outside of your country of residence, which may have data protection rules that are different from those of your country. In certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in those other countries may be entitled to access your Personal Information.
Links to Third-Party Sites
Our Platform may provide links to the sites of other companies. We are not responsible for the privacy practices of such third parties. We encourage you to learn about the privacy policies of those companies.
Updates to Privacy Policy
The Company reserves the right to revise, amend, or modify this policy at any time and in any manner. When we change the Policy, we will post the updated Policy on our Platform.
Contact Information
If you have questions or concerns about this Policy or our data privacy practices, please email us at support@sightxio.
If you do not want the Company to keep you up-to-date with Company news and the latest information on products and services, please notify us. Please be aware that certain features of our website will not be available in the event you change your privacy preferences.