Natural Language Processing
Reveal Powerful Consumer Sentiments.Why Use Natural Language Processing (NLP)?
Text responses from your audience can often yield some of the deepest insights. Utilize NLP to instantly distill your product reviews, Net Promoter Score (NPS) comments, and responses to open-ended survey questions to better understand consumers.Analyze your results by topic, keyword, theme, or sentiment to uncover opportunities, trends, and potential problems that frequently arise for your customers, allowing you to build better products, deliver more impactful messaging, and create an effective branding strategy.